Mobile banking: generation Y's domain

Mobile banking is so convenient for busy people that it shouldn't just be left to the tech-savvy generation. Do you love mobile banking yet? I'll admit that I was a skeptic and stuck in my ways, like a frog stuck in the mud! Every time I needed an interaction with my bank I would either phone them, which as we all know can be slightly infuriating due to the wait time and let's not forget the very act of attempting to navigate the labyrinthine options system, (I only wanted to speak with an advisor!) or call in to the branch writes David James Pickering

Mobile banking is so convenient for busy people that it shouldn’t just be left to the tech-savvy generation. Do you love mobile banking yet? I’ll admit that I was a skeptic and stuck in my ways, like a frog stuck in the mud! Every time I needed an interaction with my bank I would either phone them, which as we all know can be slightly infuriating due to the wait time and let’s not forget the very act of attempting to navigate the labyrinthine options system, (I only wanted to speak with an advisor!) or call in to the branch writes David James Pickering

If you were like me and grew up out in the sticks you would know what a terrible ordeal it truly is to make your way over hills and mountains just to apply for a measly £50 overdraft for your account!

Anyway, I digress!

The point is that mobile banking is here and is changing the way we interact with our banks, hopefully for the better.

‘So far so good!’ Is the best way to assess my current feeling.

It’s been a positive start. There’s an app on my phone where I can check my account and make transfers wherever I am, instantly for the most part even though the bank does stipulate it may take up to two hours for the funds to be transferred.

Now, I wasn’t born into this tech rich environment like Generation Y have and yet even I’ve managed to integrate the new, customer-centric technology into my lifestyle to great reward.

Many fear that this new mobile tech will isolate us from our banks, leaving us with no human point of contact however this technology could and should be used as an accompaniment to your existing banking environment rather than an alternative.

Mobile banking gives fantastic operational functionality to people on the move and, as devices become more prevalent in our society, should only grow.

The only question that remains is will this be the future of the industry or a stepping stone to the next big thing?