Tom Stinton

Tom Stinton

Head of Product, Intelligent Environments

Having joined Intelligent Environments in 2015 Tom brings with him over 15 years of digital consumer finance experience. Tom loves creating new, or improving existing, digital experiences that result in making people's lives easier, more productive and profitable.

Over the years he has developed customer journeys for numerous financial products and services resulting in strong growth for companies such as Barclays, Prudential and RBS. These roles included nationwide digital sales responsibility for the RBS Group retail savings accounts where he introduced the UK’s first Cash ISA sales process for a mobile banking app.

Prior to moving to Intelligent Environments he headed Customer Experience for RBS's Mobile Banking service. The apps are used by more than 3m customers every week – including 1.8m active iPhone users using the app on average 40 times a month. His work resulted in elevating theNatWest mobile channel’s customer satisfaction rating to the best in the UK with the highest NPS (Net Promoter Score) across all the banking brands.

As Head of Product at Intelligent Environments Tom is responsible for driving the roadmap for Interact®, the market leading software platform, that enables secure customer acquisition, engagement, transactions and servicing across any mobile and online channel and device.

Bloggers.

Cards International
Credit Strategy
Electronic Payments International
Life Insurance International
Motor Finance International
Private Banker International
Retail Banker International

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