Lloyds partners with Microsoft to test facial recognition access for online banking

Lloyds has partnered with Microsoft to test biometric authentication with customers logging into their sites.

Lloyds partners with Microsoft to test facial recognition access for online banking

British banking group Lloyds has partnered with Microsoft to test biometric authentication with customers logging into their Lloyds Bank, Halifax and Bank of Scotland internet banking sites.

Under the partnership, the banks will use Microsoft’s Windows Hello to get access to Windows 10 devices using a fingerprint or facial recognition.

Lloyds said that the cameras on Windows 10 devices use infrared technology to identify faces, so customers can be recognised in a variety of lighting conditions.

In the second half of 2017, the banking group will begin a pilot to test the Windows Hello functionality with Windows 10 users accessing their bank accounts online. Windows 10 users can opt in or out of using Windows Hello. Online banking passwords can still be used if desired, the group added.

Lloyds Banking Group chief operating officer of group digital and transformation Gill Wylie said: “With customer experience and security at the forefront of our minds, we are keen to run this pilot to explore the new functionality Windows Hello could give our customers.”

Microsoft UK Windows devices lead Ryan Asdourian said: “This Lloyds Banking Group pilot marks another significant step towards an era of more personal computing.

“With more than 400 million active users of Windows 10 able to take advantage of Windows Hello, it’s great to see a major financial services institution looking at how it can apply this technology to transform the customer experience.”