Bank account information exposed in data breach
Consumers applying for a Trusted Quid loan may have had their personal details accessed as part of a data breach.
Short-term lender Trusted Quid said there has been unauthorised access to its data between July 1 2016 and February 17 2018 – an 18-month period.
Information entered when applying for a loan directly via the lender’s website could have been accessed. This included name, phone number, date of birth, address, income information, loan information, employment information and bank account information.
However, Trusted Quid said this did not include customer data stored on its main server, or data of consumers who applied for a loan before July 2016 but have since logged into their accounts through the website for account management purposes.
Consumers affected by this breach have now been notified and advised on further action. Trusted Quid is making a number of services available at no cost to consumers, including a free telephone helpline ran by cyber specialist CyberScout.
CyberScout will also help consumers with identity fraud remediation should they become a victim of identity theft or fraud, guiding them through the fraud resolution process and providing access to insurance underwritten by Lloyd’s of London for certain out-of-pocket expenses they may incur.
Trusted Quid is also working with relevant agencies who are alerting financial institutions about this incident in order to help protect consumer details.
Trusted Quid has apologised to its consumers and said it continues to work with a team of experts to ensure its systems are now secure.