BBVA Compass allows mobile users to make text payments

BBVA Compass customers can send money to another account using the recipient's email address or mobile number, in an update to its mobile banking system Pay People.

BBVA Compass customers can send money to another account using the recipient’s email address or mobile number, in an update to its mobile banking system Pay People.

Customers can pay other users of Pay People without needing their account details – they use the recipient’s email address or phone number to deposit funds, who is then notified by text or email of the transaction.

The service is already available on BBVA’s online banking, and has been rolled out to iPhone and Android users in the US.

Alex Carriles, director of self-service channels at BBVA, said the move make mobile banking more useful to customers. "For example, if a customer wants to pay back a friend for picking up the tab at lunch, they can now settle up using Pay People before ever leaving the restaurant," he said.

The mobile banking upgrade added Mobile Deposit for business users, which allows small business owners to make deposits into their accounts by taking pictures of cheques.

Android users are also being introduced to BBVA’s Picture Bill Pay, a service previously only available for iPhone users to pay bills and ad payees by taking pictures of paper bills.

BBVA Compass, which is one of the top 25 largest US commercial banks by deposit market share, operates 688 branches in the US.

Its mobile banking facility currently allows customers to retrieve balances, review transactions, view check images, transfer funds, send money, deposit cheques and manage bill payments in English or Spanish.

 

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